The Queensberry Hotel has the following vacancies:
Reservations Supervisor
The Queensberry Hotel, Bath’s renowned boutique hotel is looking for an enthusiastic individual to join its Front of House team.
Join our successful team:
- AA 4 stars
- Good Hotel Guide Editor’s choice award 2018
- Best foodie Hotel Food Magazine award 2017
- AA 3 rosettes restaurant
- Best Fine Dining Restaurant Crumbs award 2017
This role includes:
- Understand revenue strategy and apply changes to rates in order to optimise revenue.
- Manage the property’s online selling channels. Update availability and rates in line with the rate strategy.
- Update revenue board on a daily basis to see how we are performing against budgets.
- Respond to all email enquiries and bookings in a timely manner.
- Answer incoming calls and deal with guest queries or transfer calls to the appropriate department.
- Processing all bookings, for the hotel and restaurant. This will include some event planning for private dinners and meetings.
- Assist in managing the restaurant reservations system.
- Liaise with other hotel departments in regards to bookings and events.
- Fulfil administrative tasks as requested.
- Assisting reception and porters with guest arrivals and departures.
The reservation team works on a flexible shift basis including evenings, weekends and bank holidays. Approximately 40-45 hours per week. Earliest start 7am, latest finish 9pm.
This is a central role in the Front of House team and you will be asked to help in other departments of the hotel. It can be physically demanding, standing part of the day and some lifting is involved when moving guest’s luggage.
Your profile:
- Hotel background and similar experience necessary.
- Knowledge in Revenue Management.
- A passion for providing excellent levels of guest service and enjoy working in a busy environment.
- Happy to multi task as helping reception and porters is part of the daily tasks.
- High level of spoken and written English.
- Immaculate personal presentation.
- Excellent communication skills.
Benefits include (subject to conditions):
- Free Uniform
- Free Meals on duty
- Discounted taxis
- Free and discounted meals at The Olive Tree Restaurant
- Free overnight stays at the hotel (every 6 months)
- Career development with various training opportunities
Job Type: Full-time
Salary: competitive, depending on experience
Please note that we DO NOT offer live-in positions at this stage. A bonus as help for relocation can be discussed.
Please apply with CV to Magaly Etter, Hotel Manager: magalye@thequeensberry.co.uk
Hotel Receptionist
The Queensberry Hotel, Bath’s renowned boutique hotel is looking for an enthusiastic individual.
Join our successful team:
- AA 4 stars
- Good Hotel Guide Editor’s choice award 2018
- Best foodie Hotel Food Magazine award 2017
- AA 3 rosettes restaurant
- Best Fine Dining Restaurant Crumbs award 2017
This role includes:
- Welcoming guests to the hotel.
- Checking guests in and out.
- Taking reservations for the hotel and restaurant.
- Some administration.
- Maintaining the public areas of the hotel.
- Working with the porters to assist guests with their luggage and valet parking cars.
- Assist restaurant team with bar service and room service occasionally.
Receptionists work on a flexible 8 hour shift basis including evenings, weekends and bank holidays. Earliest start 7am, latest finish 11pm.
This is a physically demanding job where you will be standing for a large part of the day and some lifting is involved when moving guest’s luggage..
Your profile:
- Hotel background and similar experience would be a real advantage but not essential.
- A passion for providing excellent levels of guest service and enjoy working in a busy environment.
- High level of spoken and written English
- Immaculate personal presentation
- Excellent communication skills.
- Good local knowledge of Bath is desirable
- Please note that a full valid driving licence is ESSENTIAL for this role. Valet parking guest cars is a daily and frequent part of this role.
Benefits include (subject to conditions):
- Free Uniform
- Free Meals on duty
- Discounted taxis
- Free and discounted meals at The Olive Tree Restaurant
- Free overnight stays at the hotel (every 6 months)
- Career development with various training opportunities
- Pension scheme
Job Type: Full-time
Salary: £18,000.00 /year
Please note that we DO NOT offer live-in positions at this stage. A bonus as help for relocation can be discussed.
Only shortlisted candidates will be contacted.
Please apply with CV to Magaly Etter, Hotel Manager: magalye@thequeensberry.co.uk
Chef de Partie
The Olive Tree Restaurant at The Queensberry Hotel is looking for a talented Chef de Partie to join our dedicated kitchen team.
This role will include working most weekends, public holidays and most evenings. The rota system will mean that you will work five days out of seven each week including split shifts covering breakfast, lunch and dinner.
Benefits include (subject to terms and restrictions):
• Uniform provided
• Free Meals on duty
• Discounted taxis
• Free and discounted meals at The Olive Tree Restaurant
• Free overnight stays at the hotel
• Career development with various training opportunities
Salary Package of: £21,000
Please note – We do not offer Live-in positions.
Please send in your CV by post or email Head Chef Chris Cleghorn on chrisc@thequeensberry.co.uk.
Restaurant Supervisor
The Queensberry Hotel & Olive Tree Restaurant is looking for an enthusiastic and knowledgeable individual to join our dedicated restaurant team as Restaurant Supervisor.
Join our passionate team:
- Winner of Best Fine Dining Restaurant at Crumbs Awards 2017
- 3AA rosettes since more than 4 years
- AA Notable wine list award 2017-2018
- Taste of the West Gold Winner 2017/18
The main duties include:
- Serving food and drink in the Olive Tree Restaurant
- Supporting manager and assistant manager
- Coach and train the team
- Cleaning, re-stocking and preparing for service.
All roles are mainly focused on working within The Olive Tree Restaurant during breakfast, lunch and dinner service 5 days per week. This is a physically demanding role working to a very high standard in a team of highly experienced individuals.
Your profile:
- Experience of working in a restaurant of similar level
- Strong food and wine awareness
- High level of service knowledge
- Very customer orientated
- Immaculate personal presentation
- Outstanding communication skills
- Positive attitude
- Ready to work most weekends, public holidays and most evenings.
Benefits include (subject to terms and restrictions):
- Uniform provided
- Free Meals on duty
- Discounted taxis
- Free and discounted meals at The Olive Tree Restaurant
- Free overnight stays at the hotel
- Career development with various training opportunities
WE DO NOT OFFER LIVE-IN POSITIONS
Please send in your CV by post or email Head Chef Chris Cleghorn on chrisc@thequeensberry.co.uk.
Kitchen Porter
The Olive Tree Restaurant is looking for a full or part time Kitchen Porter to join our kitchen team.
The role is based upon 5 days per week on a rota basis with 5 straight shifts. On an average of 40 hours per week.(£8.17 an hour)
This is a physically demanding job working in a high pressure and very busy environment. Ideally we are looking for someone with some experience although training will be given.
Responsibilities and Duties
- Cleaning the kitchen
- Operating the dishwasher
- Basic food prep
- Assisting the kitchen team in daily duties
Benefits include (subject to conditions):
- Free Meals on duty
- Discounted taxis
- Free and discounted meals at The Olive Tree Restaurant
- Free overnight stays at the hotel (every 6 months)
- Career development with various training opportunities
- Pension scheme
Please note that we DO NOT offer live-in positions
Please send in your CV by post or email Head Chef Chris Cleghorn on chrisc@thequeensberry.co.uk.
